Terms and Conditions

These Terms and Conditions apply to the CSM Mate mobile application (hereinafter the “Application”), created by BAXY IT sp. z o.o. with its registered office in Gdynia (81-350), plac Kaszubski 8/107, KRS: 0001108913, NIP: 5862406501, REGON: 528800690 (hereinafter the “Service Provider”) as a free service. The Terms and Conditions set out the rules and conditions for the provision of services by electronic means by the Service Provider via the Application, in particular the rules and conditions for Users’ use of the Application.

I. Definitions.

1.
Application – software dedicated to Users, operated by the Service Provider and distributed under the trade name “CSM Mate”, available on the Internet at (https://www.centrumszkolenmorskich.pl/), via the mobile application for iOS and Android. The Application enables Users to book Partner Services.
2.
User – a natural person who, at the latest at the time of Registration in the Application, is at least 18 years old.
3.
Partner – a natural person, legal person or an organisational unit without legal personality, who uses the Partners’ application in connection with their business or professional activity and has created an account in the Partners’ application in order to provide services to Users. Each Partner is an entrepreneur within the meaning of generally applicable provisions of law.
4.
Account – a part of the system together with a set of IT solutions enabling logged‑in Users to use the system.
5.
Payment Operator – an entity providing payment services to Users within Mobile Payments: PayPro S.A., the operator of the Przelewy24 service. A company registered in Poland at ul. Pastelowa 8, 60-198 Poznań, entered in the register of entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000347935, NIP 7792369887, REGON 301345068, share capital PLN 4,737,100.00 paid up in full. PayPro S.A. is a national payment institution supervised by the Polish Financial Supervision Authority (KNF), entered in the register of payment services under number IP24/2014.
6.
Mobile Payments – a functionality of the Application enabling Users to make payments for Partner Services via the Application, using payment services provided by the Payment Operator.
7.
Registration – a process enabling the creation of an Account in the Application, the mandatory element of which is acceptance of these Terms and providing all required User data.
8.
Booking – a booking made by the User of Partner Services via the Application, indicating the date and time of the Partner Service selected by the User.
9.
CV Document – a draft Curriculum Vitae (CV) document containing information about the User, including their career history to date, generated using the Application, including in an automated way, also using artificial intelligence, based on documents and information provided by the User.
10.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as amended.
11.
Agreement for use of the Application – an agreement between the Service Provider and the User, concluded in the manner described in these Terms, the subject of which is the provision by the Service Provider to the User of the Service Provider’s services.
12.
Partner Services – any and all services offered through the system by Partners, in particular training and educational services as well as other unlisted services.

II. Acceptance of the Terms, Age Requirements and Types and Scope of Services.

1.
Acceptance: By registering an Account in the Application, the User accepts the terms below.
2.
Minimum age: A User using the Application confirms that they are at least 18 years old on the date of Registration, which is the minimum age required to make a Booking and use Partner Services.
3.
Types of services: The Service Provider grants Users access to the Application enabling, among other things, contact between a Partner and a User for the purpose of concluding agreements for the provision of Partner Services and making Bookings. The Service Provider is not a party to any agreements between a User and a Partner and therefore bears no liability towards Users for Partners’ services. As part of providing services, the Service Provider may use third‑party services that cooperate with the Service Provider to generate content using artificial intelligence, such as the CV Document.
4.
Scope of services: Under the Agreement for use of the Application, the Service Provider provides Users with the following services:
1. a.
  maintaining and managing Users’ Accounts,
2. b.
  providing an interface for Users to browse and search Partner Services,
3. c.
  enabling Users to make Bookings for Partner Services,
4. d.
  enabling payment for Partner Services to the Partner via Mobile Payments,
5. e.
  enabling Partners to add and edit Partner Service offers, as well as promote Partner Services,
6. f.
  sending e-mail/push notifications related to Bookings, changes of dates of Partner Services, etc.,
7. g.
  storing documents and information uploaded to the Application by Users,
8. h.
  generating draft CV Documents based on information or documents provided by Users, including in an automated way, also using artificial intelligence,
9. i.
  providing basic technical support for Users (e.g., account recovery),
10. j.
  crewing and forum.
5.
Submitting information and documents for the purpose of using the Application: A registered User may submit, post, share, modify or otherwise make their User content available via the Application. User Content means – without limitation – information concerning the User’s Account, CV, employment history, education history, audio and video materials, photographs, images, account posts, other career-related materials, references, applications and/or any other information provided within or through the Application or that the Service Provider may create for the User, including in an automated way, also using artificial intelligence. If User Content contains personal data, the Service Provider processes personal data in accordance with the Privacy Policy (https://www.centrumszkolenmorskich.pl/polityka-prywatnosci/). By registering an Account or providing information about the User’s professional career within or through the Application, the User confirms that they bear sole responsibility for the accuracy of the User Content provided.

III. Agreement for use of the Application.

1.
Agreement: The Agreement for use of the Application is concluded between the Service Provider and the User at the moment of acceptance of these Terms during the Account Registration process. The User gains access to the Application after successful Registration and logging in to the created Account. The Agreement for use of the Application is concluded for an indefinite period.
2.
Licence: In order to enable Users to use the Application, the Service Provider grants Users, free of charge, a non‑exclusive, non‑assignable, non‑transferable licence, granted for the time of using the Application, with no territorial limitations, taking into account the extraterritorial nature of the Internet, to use the Application. The licence entitles Users solely to temporary and permanent reproduction by installing the Application on a mobile device in order to use it in accordance with its purpose and functionality specified in the Terms. Users are not granted any other rights, including intellectual property rights, beyond those expressly indicated in the Terms; in particular, Users are not entitled to any use of the Application’s source code. Users acknowledge that a breach of the provisions of this section may result in infringement of the Service Provider’s economic copyrights to the Application and may expose the User to legal liability on that basis.
3.
Withdrawal from the Agreement: The User may withdraw from the Agreement for use of the Application within 14 days of its conclusion without giving a reason, or if the Service Provider does not make the Application available to the User immediately after the Agreement is concluded. Withdrawal requires documentary form and is effected by sending by the User a withdrawal statement to the Service Provider (i) by e-mail to the e-mail address indicated in Section XIV of the Terms (ii) by post to the Service Provider’s registered office address indicated in the introduction to the Terms.
4.
Termination of the Agreement: The User and the Service Provider may terminate the Agreement for use of the Application without giving a reason by giving 30 days’ notice. Termination requires documentary form and is effected by (i) the User sending the Service Provider a termination statement to the e-mail address indicated in Section XIV of the Terms, or (ii) the Service Provider sending the User a termination statement to the e-mail address assigned to the User’s account in the Application. In cases specified in these Terms, the Service Provider may terminate the User’s Agreement for use of the Application with immediate effect. Termination in this mode requires at least documentary form and is effected in the manner indicated in the preceding sentences.

IV. Intellectual Property and Changes to the Service Provider’s Services.

1.
Intellectual property: The Application, websites, source codes, databases, as well as any information, images and templates/forms of CV Documents, constitute the Service Provider’s intellectual property. Unauthorized copying or modification of the Application, any part of it, its elements or the Service Provider’s trademarks is prohibited. Any attempts to extract the source code, translate the Application into other languages or create derivative versions are prohibited. All graphic elements, technical solutions, text, software, trademark rights, copyrights, database rights and other intellectual property rights related to the Application, as well as other materials placed and made available within the Application, and the manner of their presentation (layout), remain the property of the Service Provider and are legally protected.
2.
CV Documents: The reservations described in paragraph 1 above fully apply also to the final draft of the CV Document created by the User in the Application or generated for the User by the Service Provider, including in an automated way, also using artificial intelligence. Accordingly, the User obtains a limited right to use the template of such document, which means that the document created by the User may be used only in recruitment processes in which the User participates, during the period of having an active Account in the Application. It is prohibited to use the CV Document in a manner other than described in these Terms; in particular, its unauthorized dissemination and use without the Service Provider’s consent is prohibited.
3.
Modifications and fees: The Service Provider reserves the right to modify the Application or charge fees for its services at any time and for any reason. The Service Provider ensures that any fees for using the Application’s functionality or its services will be clearly communicated before any payment obligation arises on the User’s side.

V. User Obligations.

1.
User obligations: The User undertakes to:
1. a.
  comply with these Terms;
2. b.
  enter into the Application only data, documents, files or information they are authorized to provide, in a manner that does not infringe third‑party rights;
3. c.
  comply with the prohibition on copying, modifying, distributing or reproducing all or part of the Application, including its elements, in a manner other than permitted under the licence referred to in Section III(2) of these Terms;
4. d.
  provide only true data in the Application;
5. e.
  not to place in the Application, including in the Account, any content that is unlawful; contrary to good morals or principles of social coexistence; infringing third‑party rights; infringing the provisions of the Terms; harming the good name or reputation of the Service Provider or other Users;
6. f.
  not to place in the Application data referred to in Article 9 GDPR, i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic data, biometric data for the purpose of uniquely identifying a natural person, or data concerning health, sexuality or sexual orientation;
7. g.
  not to use, for any purpose other than using the Application, the data or information of other Users to which the User may have access while using the Application;
8. h.
  use the Application only in accordance with its intended purpose.
2.
Consequences of breaches: The User is responsible for their actions related to using the Application and for the content posted in their Account or in the Application. In the event the User breaches the obligations referred to in paragraph 1 above, the Service Provider is entitled, at its discretion, to temporarily block the User’s Account; permanently delete the User’s Account; remove content posted by the User; or terminate the Agreement for use of the Application with immediate effect.

VI. Rights and Liability of the Service Provider.

1.
Liability: The Service Provider shall not be liable for:
1. a.
  the authenticity, reliability, accuracy and completeness of data and information posted in the Application by Users and transmitted between a User and a Partner via the Application;
2. b.
  damage caused by Users in connection with improper performance or non-performance of agreements concluded via the Application;
3. c.
  damage caused by Users through infringement of third‑party rights;
4. d.
  the functioning of ICT systems and telecommunications networks when making payments, including Mobile Payments, by Users via the Application;
5. e.
  damage caused due to Users’ lack of capacity to conclude agreements via the Application (e.g., due to not meeting the minimum age requirement) and due to Users’ insolvency;
6. f.
  damage caused by the actions of third parties for whose actions the Service Provider is not responsible;
7. g.
  damage caused in connection with the sale and provision via the Application of Partners’ services, in particular Partner Services performed improperly, without maintaining required standards, in breach of law, or lacking the offered properties or features;
8. h.
  damage incurred by Users in connection with blocking or deletion of an Account from the Application due to Users’ breach of the Terms or generally applicable law;
9. i.
  technical problems or difficulties related to the operation of computer or telecommunications equipment that hinder or prevent the use of the Application or services offered through it.
2.
Exclusion of liability: The Service Provider, pursuant to Article 14 of the Act of 18 July 2002 on the provision of services by electronic means:
1. a.
  is not liable for stored data if it is not aware of the unlawful nature of the data or the related activity, and upon receiving an official notice or obtaining credible information about the unlawful nature of the data or the related activity, it will promptly prevent access to such data,
2. b.
  if it receives an official notice of the unlawful nature of stored data provided by the User and prevents access to such data, it is not liable towards the User for damage caused as a result of preventing access to such data,
3. c.
  if it obtains credible information about the unlawful nature of stored data provided by the User and prevents access to such data, it is not liable towards that User for damage caused as a result of preventing access to such data, provided it promptly notifies the User of its intention to prevent access to such data.
3.
Allocation of responsibilities: The allocation of responsibilities related to the legal relationship entered into between the User and the Partner via the Application is as follows:
1. a.
  The Partner is responsible for performing the Partner Service booked by the User via the Application, handling complaints, and enabling the User to exercise consumer rights. In order to exercise consumer rights, the User is obliged to contact directly the Partner responsible for the given Partner Service;
2. b.
  The Service Provider is responsible for providing the User with the Application enabling, among other things, contact between the User and the Partner, for making a Booking and concluding agreements for the provision of Partner Services, as well as for using other functionalities referred to in Section II(4) of these Terms.

VII. Mobile Payments.

1.
Payment method: The Service Provider has entered into an agreement with the Payment Operator to enable Partners to accept payments from Users. To pay for a booked Partner Service, the User may use Mobile Payments or make a bank transfer directly to the Partner’s bank account. The detailed method of authorizing, ordering, executing and settling Mobile Payments is governed by the rules available each time on the Payment Operator’s website.
2.
Exclusion of liability: The Payment Operator’s services and Mobile Payments do not depend on the Service Provider and do not constitute part of the Agreement for use of the Application. The Service Provider also does not participate in any way in the execution or settlement of Mobile Payments by the Payment Operator or bank transfers by the Partner. The Payment Operator is responsible for the proper execution of Mobile Payments in accordance with its rules and applicable law.
3.
Payment obligation: The User is responsible for timely payment for Partner Services. The Service Provider is not obliged to pay for Partner Services on behalf of the User.

VIII. Making a Booking, Cancelling a Booking and Cancellation of a Partner Service.

1.
Making a Booking: Via the Application, the User may, among other things, make a Booking of a Partner Service. A Booking is made upon the User receiving a Booking confirmation.
2.
Cancellation of a Booking by the User: The User has the right to cancel a Booking at any time, no later than at the scheduled start time of the Partner Service. Cancellation may be reported via: (i) the Application, or (ii) e-mail to the Partner’s e-mail address, or (iii) phone contact at the Partner’s contact number. The terms of refund for a cancelled Booking are governed by paragraph 5 below.
3.
Cancellation or change of the course by the Partner: The Partner has the right to cancel the Partner Service or change its date for valid reasons (e.g., instructor illness, lack of a minimum number of participants). Information about cancellation or a change of the date of the Partner Service will be provided to the User by e-mail or phone using the contact details provided during Registration or linked to the Account.
4.
Payment: The User is obliged to pay for the Partner Service directly to the Partner under the terms set by the Partner. The Service Provider offers the possibility to pay using Mobile Payments. In such case, payment for the Partner Service will be collected from the User by the Payment Operator.
5.
Refund: The User is entitled to cancel a Booking at any time, provided that they have not previously used the Partner Service. The effects of cancelling a Booking, in particular with regard to refunding previously collected funds or retaining the prepayment by the Partner, may result from the Partner’s terms, available each time on the Partner’s website. This does not exclude or limit the User’s rights as a consumer arising from generally applicable law, however the Service Provider is not responsible for the Partner’s execution of such rights. In particular, in the event of an effective withdrawal by the User from an agreement concluded with the Partner, the Partner is responsible towards the User for refunding amounts paid by the User.

IX. Complaints.

1.
Complaints about Partner Services: The Partner is responsible towards the User for the manner of provision, failure to provide or withdrawal from the provision of the Partner Service, as well as for handling complaints concerning Partner Services in accordance with generally applicable law. Complaints concerning non-performance or improper performance of Partner Services should be addressed directly to the Partner.
2.
Complaints concerning the Application: Malfunctions of the Application may be complained about by Users by notifying the Service Provider by e-mail at: help@csmgdynia.pl.
3.
How complaints concerning the Application are handled by the Service Provider: The Service Provider reserves the right to request from the complainant additional information or explanations necessary to consider the complaint. The complaint will be considered by the Service Provider within 14 days from the date of receipt. The response to the complaint will be sent to the e-mail address from which it was originally sent.

X. Personal data. Processing and storage of data.

1.
Data storage: During Registration, those data are marked whose provision is necessary to create an Account and use the Application. All data and information are provided by the User voluntarily. The Application stores and processes personal data provided by the User for the purpose of providing services, including processing bookings of Partner Services, creating CV Documents and facilitating payment transactions.
2.
Content: Upon posting in the Application any information, content, images, files and documents owned by the User, collectively referred to as User Content, the User:
1. a.
  grants the Service Provider a worldwide, perpetual, irrevocable, non‑exclusive, royalty‑free, sublicensable at multiple successive levels, transferable licence to use, copy, reproduce, process, adapt, modify, publish, transmit, distribute, create derivative works from, display and perform the User Content in connection with the Application and the Service Provider’s business (and that of its legal successors and affiliated entities), including – without limitation – for the purpose of promoting and redistributing parts or the entirety of the Application (and derivative works) in any formats and through any media channels (known now or developed in the future). The Service Provider may modify or adapt User Content in order to transmit, display or distribute it in computer networks and various media and/or make changes to User Content that are necessary to adapt such User Content to requirements or limitations within the Application or any networks, devices, services or media, in particular to structured data tags for content evaluation. The User also hereby grants every other User of the Application, including Partners, a non‑exclusive licence to access public User Content and to use, copy, distribute, display and perform such User Content as permitted by the Application’s functionality and in accordance with these Terms,
2. b.
  waives – to the extent permitted by law – any and all moral rights to User Content that may be available to the User in any part of the world and confirms that such rights have not been asserted. To the extent that a waiver of moral rights is not permitted, the User undertakes not to exercise their moral rights related to User Content,
3. c.
  appoints the Service Provider as their representative with full authority to sign any documents and/or take any actions that the Service Provider may deem appropriate to confirm the granting and transfer of rights referred to above, the consents granted and the waiver of certain rights,
4. d.
  warrants that they are the owner of the User Content and that they are entitled to be bound by these Terms and that the User Content does not infringe the property rights of third parties or their privacy,
5. e.
  confirms that none of the User Content will be subject to an obligation of confidentiality or any other obligation towards the User or any other person, and that the Service Provider will not be responsible for any use or disclosure of such User Content.
3.
Likeness: Entering into the Agreement for use of the Application means giving consent to the use of the User’s image/likeness and the information provided to the Service Provider during the period of using the Application, for the purpose of operating the Application
4.
Personal data: By posting their data in the Application, the User:
1. a.
  consents that the data shared by them in the Account will be available to all users of the Internet;
2. b.
  Partners will contact Users directly at the e-mail address or phone number provided during Registration.
5.
When creating an Account, the User may express appropriate consents regarding the processing of personal data and electronic communications for purposes other than performing the agreement for use of the Application concluded with the Service Provider.
6.
The essence of the Partners’ application is, among other things, to enable Partners to provide Services to Users and to enable Users to use Partner Services, while promoting the services offered by the Service Provider and Partner Services. Therefore, the Service Provider and the Partner process Users’ personal data for their own purposes and are separate controllers of such personal data. When a User makes a Booking of a Partner Service via the Application:
1. a.
  an agreement is concluded between the User and the Partner for the provision of Services by the Partner to the User,
2. b.
  the Service Provider provides the Partner, via the Application, with the User’s personal data necessary for the Partner to provide Services to that User,
3. c.
  the Partner becomes the controller of that User’s personal data and is therefore obliged to comply with the rules set out in the GDPR and bears responsibility under applicable law.
7.
Due to the fact that the essence of the Application’s operation is, among other things, making Bookings of Partner Services, which requires confirmation of the Booking and the date of the Partner Service, after making a Booking the User will receive, via the System, e-mail correspondence or SMS messages containing the above confirmations. These confirmations do not contain marketing or commercial content, but only information regarding the Booking.
8.
The purposes for which the Partner may process the User’s data will depend on whether and what consents the User granted to the Partner for processing their personal data, whether those consents were not withdrawn, or whether the User did not object to the Partner’s processing of their personal data.
9.
Information on the legal bases and purposes of the Service Provider’s processing of Users’ personal data is available in the Service Provider’s Privacy Policy (https://www.centrumszkolenmorskich.pl/polityka-prywatnosci/).

XI. Technical Requirements.

1.
Technical requirements: Using the Application on a mobile device requires a functional mobile device with a current iOS or Android operating system. The User, at their own responsibility and expense, should ensure that the technical requirements of the mobile device, its configuration and the currency of software are met. The costs of purchasing the mobile device, other devices enabling access to the Internet, and Internet connection costs are borne entirely by the User.
2.
Internet connection: Some Application features require an active Internet connection (Wi‑Fi or cellular network). The Service Provider shall not be liable if the Application does not work in full due to lack of Wi‑Fi access or exhaustion of the data limit.
3.
Data charges: Using the Application outside the range of Wi‑Fi using data transmission may result in additional fees for the User, in accordance with the terms of the agreement concluded with the network operator. The Service Provider is not responsible for bearing these fees on behalf of the User.

XII. Updates and Discontinuation.

1.
Updates: The Service Provider undertakes to make every effort to provide the User with availability and a high standard of the services provided. The Service Provider may update the Application. Operating system requirements may change, therefore Users may be required to download and install updates to continue using the Application.
2.
Suspension of the Application’s operation: The Service Provider is entitled to partially or completely suspend the operation of the Application in order to repair or modernize it. In the event of a complete suspension of the Application’s operation, if possible, the Service Provider will provide Users with an appropriate notice in advance. The Service Provider shall not be liable for inconveniences, limitations and interruptions in access to the Application related to maintenance, repair or modernization of the Application, as well as hardware or software. The Service Provider shall not be liable for interruptions in the availability of the Application caused by circumstances beyond the Service Provider’s control, including failures, force majeure or third parties.
3.
Discontinuation of the Application: The Service Provider may cease providing the service and terminate the Agreement for use of the Application at any time without prior notice. In such case:
1. a.
  the rights and licences granted to the User under these Terms expire;
2. b.
  the User must stop using the Application and (if necessary) delete it from their device.

XIII. Final provisions.

1.
Changes to the Terms: The Service Provider reserves the right to amend the Terms. Changes will be published as a consolidated text together with information about the changes on the website (https://www.centrumszkolenmorskich.pl/regulamin-aplikacji/), as well as in the Application. The Service Provider will inform Users of the change to the Terms by e-mail sent to the e-mail address linked to the User’s Account, 14 days before the changes enter into force. Continued use of the Application by the User may be conditioned on prior acceptance of the amended Terms.
2.
Right to refuse changes: The User has the right to refuse to accept the amended Terms and, in such case, the right to request deletion of the Account by submitting an appropriate statement in written or documentary form within 14 days from the date of notification of the planned amendment to the Terms.
3.
Version of the Terms: These Terms are effective as of (effective date: 27 August 2026).

XIV. Contact.

The User may contact the Service Provider via e-mail: help@csmgdynia.pl, by phone at +48 570 305 785, and also by post to the Service Provider’s registered office address indicated at the beginning of the Terms.

CSM Mate Application Terms and Conditions ("Application")